Trouble Entering Code on Android Device?
We Hear You! A Note About Your Recent App Experience (September 22, 2024)
We understand that encountering technical difficulties can be frustrating, especially when it affects something as important as your spiritual journey. We've heard from some TTW users that after a recent update requesting a user migrate their account and request a code, the code cannot be entered on Android devices.
Good news! The Android keyboard issue has been addressed in the latest 4.2.4 TTW app update. Please update your app to proceed with logging in.
We apologize for any inconvenience this delay may have caused. Thank you for your patience and understanding.
If you continue to experience any issues, please don't hesitate to reach out to our support team at hep@throughtheword.org.
We value your feedback and are committed to providing you with the best possible app experience. Thank you for your continued support.